SHFTR / CUSTOMER INFORMATION
Free-service offer
Updated October 12, 2026 · version 2026-10-12.1
The offer
Apply from October 11 through December 9, 2026, Pacific time. Requests saved during this period and accepted by SHFTR receive a $0 SHFTR service fee for one vehicle purchase. Completion may occur after the offer ends. Our team confirms capacity, service eligibility and the scope of work before beginning.
What is included
Vehicle sourcing and negotiation of the price, financing terms and a trade-in when applicable. You choose whether to purchase. Vehicle prices, taxes, dealer fees, registration, insurance and lender costs remain yours. We do not collect a payment method under this offer.
What you agree to provide
At completion, we request an honest review and video testimonial through your private completion link. Positive feedback, a particular rating, a purchase or a recommendation is never required. Contact us for an accessible or private alternative; your team member may waive the video requirement. There is no automatic invoice or financial penalty for negative feedback, inability to provide a video, cancellation or withdrawal of marketing permission.
Marketing permission is separate
The completion form offers a separate, optional marketing release. Choosing private feedback does not authorize publication. No public Google review is required. If your feedback is used in marketing, each use must disclose that SHFTR provided the service free in exchange for honest feedback.
Your purpose call and deal
You personally work with a team member, who confirms your 15-minute purpose call on Google Meet. Preferred times are requests, not confirmed bookings. Calls are offered 8 a.m.–5 p.m. Pacific, seven days a week; the final start time is 4:45 p.m. After confirmation, we begin work within 48 hours and aim to complete within 14 days, subject to the market and vehicle availability. Market trends, rebates, incentives and other relevant information inform the recommended purchase timeline.
After the offer ends
Qualifying customers retain the $0 service fee. New terms for future work must be agreed separately. Payments do not automatically turn back on, and submitting this form does not authorize any charge.
Questions, access requests, corrections, cancellations or consent withdrawal: call SHFTR at 778-242-8100.
Return to the customer form ↗